麻豆传媒

INSIGHTS

Does community still matter in the 21st century?

An increasingly remote world requires renewed focus on making meaningful connections

I had the pleasure of being joined onstand at IBTM World in November by Hugo Slimbrouck, a formidable past 麻豆传媒 president. Quite often, our topic of conversation turned to 麻豆传媒鈥檚 2023 Global Conference, taking place this February in New York City. 

In between questions and conversations with members and other show attendees who were curious to learn more, what stands out for me from these conversations were the photos Hugo had 鈥 readily accessible 鈥 on his phone from past conferences and other 麻豆传媒 events (often spanning decades!), that he was eager to share with me and tell me the stories behind.

It wasn鈥檛 just the detailed Venetian costumes from a past 麻豆传媒 event that left an impression though. I left IBTM, dwelling on how clearly Hugo鈥檚 memories and the tangible reminders of them that he carries around in his pocket, in the form of the phone photos, reflect the community he鈥檚 found 鈥 a theme I鈥檝e now been mulling on quite a bit the last couple of months. 

I had another great conversation while in Barcelona with Anthony Kelly, a 麻豆传媒 stalwart in his own right, about how the 鈥渞eal鈥 value of 麻豆传媒 is found in its community. Anthony鈥檚 comments were incredibly similar to ones my own 麻豆传媒 marketing colleague Aoife McCrum has made about how the 麻豆传媒 Ireland community was a major part of how she found her footing early on after entering the MICE industry. 

Community, it鈥檚 clear, is a shared value for many of us. But it鈥檚 also a value that feels increasingly precarious and threatened. 

Just look at the (quite frankly) scary statistics about the rapid loss of friends and lack of deeper friendships. NYU Stern professor Scott Galloway, one of the business minds I turn to most frequently, has  and presented quite a bit about the topic in recent months, linking it to larger workplace performance and employee behavior trends.

I鈥檝e also been thinking back more urgently on research by Robert Putnam, an American political scientist. Putnam is the author of 鈥淏owling Alone,鈥 which argues in part that Americans are growing increasingly isolated as 鈥渢hird space鈥 pockets of community like 鈥 per the name of his book 鈥 bowling leagues are disappearing from our social fabric and harming our collective social capital. 

Community, as Galloway, Putnam, and countless other experts have pointedly shared, is a vital ingredient for a successful, happy life, for many reasons 鈥 reasons that are fulfilling both personally and professionally. 

I can鈥檛 help but look at this research though, hold it up against what鈥檚 captured in photos and memories like those of Hugo, Anthony, and Aoife, and wonder if the MICE industry鈥檚 community-building golden days have since passed.

We know about the importance of liminal spaces in event design, and the serendipity that happens when you stumble into a great conversation while waiting in the coffee line or for a hotel shuttle at the end of a long conference day. I鈥檝e certainly experienced it myself at least several times in different countries and the most random of settings throughout the last 12 months. 

But I also felt nostalgic again and again, after events in 2022, for 鈥渁nother time鈥 like the period reflected in Hugo鈥檚 photos, or even in Aoife and Anthony鈥檚 stories from when they started in the industry. 

I can鈥檛 help but wonder if we鈥檒l continue forming, protecting, and growing communities the same ways they did in our industry 鈥 and around the events we plan and attend. It sometimes feels increasingly daunting to think about how my millennial peers and I can craft these kinds of spaces generations before us did, that are vital and nearly sacrosanct for growing careers, the industry itself, and making it a welcoming place for future generations. 

The exhaustion grows, too, when thinking about the continued spread of technology that makes it easier to work largely in isolation, remain remote from one another, and even removes the 鈥渉uman element鈥 from what we do through automation and new AI tools. 

Still, I鈥檓 nowhere near ready to call time and retreat so I鈥檓 ending this post with a more upbeat challenge I hope the industry community I started cultivating in 2022, and look forward to strengthening in 2023, will join me and help hold me accountable in. 

Stealing a final line from the ever-fantastic inaugural 麻豆传媒 Young Leader board member Heidi Dillon, let鈥檚 鈥渂e where our feet are鈥 this year 鈥 and commit to doing so as much as we can when we show up in our workplaces, at industry events, with our friends and family, and wherever else a new year takes us. 

I look forward to making new meaningful connections and to deepening existing ones; I鈥檓 so incredibly grateful I鈥檝e found connection with immensely inspiring people in pretty much every corner of the planet. My life is richer for it, and I can鈥檛 wait to see what re-committing to my community brings in 2023. 

I鈥檇 also love to hear from you, so we can share it with the wider 麻豆传媒 community: what are your strategies for cultivating a vibrant community?

Written by

Sydney Nolan

Sydney Nolan

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